Terms & Conditions

Terms and Conditions

Last Updated: June 2026

Welcome to True Gold. By accessing or using our platform, you agree to comply with these Terms & Conditions.

1. Platform Overview

True Gold is an online marketplace that enables users to buy, sell, rent gold items, and discover pledge shops. True Gold acts solely as an intermediary platform and is not a party to any transaction between users.

2. User Accounts

• Users must provide accurate and complete information during registration.
• You are responsible for maintaining the confidentiality of your account credentials.
• You are responsible for all activities conducted through your account.

3. Listing Requirements

By posting a listing, you confirm that:

• You are the legal owner of the item or authorized to list it.
• The information, images, and descriptions provided are accurate.
• The listing does not violate any applicable laws or third-party rights.

True Gold reserves the right to review, edit, reject, or remove any listing that violates these terms.

4. Buying, Selling & Renting

• Users are solely responsible for verifying item authenticity, ownership, condition, and pricing.
• All negotiations and transactions are conducted directly between users.
• True Gold does not guarantee the quality, authenticity, availability, or legality of any listed item.

5. Pledge Shop Listings

• Shop owners must provide accurate business information.
• False, misleading, or fraudulent shop details may result in account suspension or listing removal.
• True Gold may request verification documents before approving a shop listing.

6. Prohibited Activities

Users must not:

• Post false or misleading information.
• Upload inappropriate, offensive, or illegal content.
• Impersonate another individual or business.
• Engage in fraudulent or deceptive activities.
• Attempt to disrupt or compromise platform security.

7. Content Ownership

Users retain ownership of the content they upload. By posting content on True Gold, you grant us a non-exclusive license to display, store, and promote your listings within the platform.

8. Account Suspension

True Gold reserves the right to suspend or terminate accounts that violate these Terms & Conditions without prior notice.

9. Limitation of Liability

True Gold is not responsible for:

• User disputes.
• Fraudulent activities.
• Financial losses.
• Item authenticity issues.
• Transaction failures.
• Damages arising from interactions between users.

10. Privacy

Your use of the platform is also governed by our Privacy Policy.

11. Changes to Terms

True Gold may update these Terms & Conditions at any time. Continued use of the platform after updates constitutes acceptance of the revised terms.

12. Contact Us

For questions regarding these Terms & Conditions, please contact:

Email: support@truegold.in
Phone: +91 98765 43210

By using True Gold, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.